At SM Print, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, address, and any other details you provide via contact forms, emails, or WhatsApp.
- Usage Data: IP address, browser type, pages visited, and time spent on the site, collected automatically via cookies or analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process and fulfill your orders or quote requests
- Improve our website, products, and customer experience
- Send updates, promotions, or service-related communication (only if you’ve opted in)
3. Sharing Your Information
We do not sell or rent your personal information to third parties. Your data may be shared only with:
- Service providers who assist in our website hosting, payment processing, or delivery (under confidentiality agreements)
- Government authorities, if required by law
4. Data Security
We take all reasonable precautions to protect your data from loss, misuse, or unauthorized access. Our website uses secure connections (SSL) to safeguard your information during transmission.
5. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Opt out of marketing communications at any time
- Request details about how your information is used
To exercise your rights, please email us at info@smprint.com.
6. Cookies
Our website uses cookies to improve your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect some functionality.
7. Third-Party Links
Our site may contain links to third-party websites (e.g., Instagram, WhatsApp). We are not responsible for the privacy practices of those sites.